Return and Refund Policy
1. Returns
We understand that occasionally, you may need to return a product. To ensure a smooth process, please follow our guidelines:
1.1 Eligibility for Returns:
- Products must be returned within 30 days of receipt.
- The item must be in its original condition, unused, and in its original packaging.
- Returns are not accepted for customized or special order items.
1.2 How to Initiate a Return:
- Contact our customer service team at [[email protected]] to request a return authorization.
- Clearly state the reason for the return and provide your order number.
1.3 Shipping for Returns:
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
- We recommend using a trackable shipping service to ensure your return is received.
1.4 Refunds:
- Refunds will be issued once the returned item is received and inspected.
- The refund will be processed using the original payment method.
- Please allow 7-10 business days for the refund to appear in your account.
2. Refund Exceptions
We reserve the right to refuse a refund if the returned product is not in its original condition or does not meet our return policy criteria.
Terms and Conditions
1. General
1.1 Acceptance of Terms:
- By accessing and using our website, you agree to be bound by these Terms and Conditions.
1.2 Changes to Terms:
- We reserve the right to update, modify, or replace any part of these Terms and Conditions without prior notice. It is your responsibility to check this page periodically for changes.
2. Ordering and Payments
2.1 Order Acceptance:
- All orders are subject to acceptance. We reserve the right to cancel or refuse any order for any reason.
2.2 Pricing:
- Prices are subject to change without notice. The price charged is the price displayed at the time of order placement.
2.3 Payment:
- We accept various methods of payment. Your payment information is securely processed, and we do not store any credit card details.
3. Shipping
3.1 Shipping Policy:
- Our shipping policies and procedures are outlined in the contacts page.
3.2 Delivery Times:
- Estimated delivery times are provided for reference only. We are not responsible for any delays caused by shipping carriers.
4. Intellectual Property
4.1 Copyright:
- All content on this website is the property of Y-Tech and is protected by copyright laws.
4.2 Trademarks:
- All trademarks, service marks, and trade names of Y-Tech used on this site are trademarks or registered trademarks of Y-Tech.
5. Privacy
5.1 Privacy Policy:
- Your use of this website is also governed by our Privacy Policy.
6. Contact Information
For any questions or concerns regarding our Return and Refund Policy or Terms and Conditions, please contact us at [[email protected]].
These policies are provided for general informational purposes and may be subject to change. It is recommended to review these terms regularly for any updates.